How top fintechs like Stash, Ramp, and Zip make bank with exceptional CX
Zendesk
OCTOBER 25, 2022
And as the market becomes more competitive, it may be tempting for some fintechs to reduce customer service as a cost savings measure. But implementing an exceptional customer experience (CX) strategy is one of the most effective ways for a fintech to differentiate its brand to drive higher customer acquisitions and improve retention rates.
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