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Beyond 2023: Customer Success Strategies & Predictions

SmartKarrot

The discussion among customer success professionals, Shagun from What Fits, Anindra from Mately Extreme, and Darshan from the Customer Service Revenue team delved into the evolving landscape of customer success strategies. Instead of a sequential process, the focus is now on quarterly value reviews.

article thumbnail

Beyond 2023: Customer Success Strategies & Predictions

SmartKarrot

The discussion among customer success professionals, Shagun from What Fits, Anindra from Mately Extreme, and Darshan from the Customer Service Revenue team delved into the evolving landscape of customer success strategies. Instead of a sequential process, the focus is now on quarterly value reviews.