Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
JUNE 30, 2020
Just like Ray Kurzweil, American inventor and futurist rightly quote it, “Artificial intelligence will reach human levels by around 2029. The colossal data can then facilitate the customer experience. Customer success teams can truly leverage out the most effective forms of utilization from this bank. #3 3 Solution. 5 Solution.
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