Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
Just like Ray Kurzweil, American inventor and futurist rightly quote it, “Artificial intelligence will reach human levels by around 2029. Thankfully, customer success AI can help you meet these demands by enabling smart collaborations of algorithms and big data. The colossal data can then facilitate the customer experience.
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