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How to Supercharge Your Account Planning

Janek Performance Group: Account Planning

This makes effective account planning essential. With account planning, you identify and target potential sales opportunities within existing accounts. Here, 72 percent of respondents said that account planning increased their understanding of their clients’ business. Happy customers buy more.

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Jan 27 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Customer Success Manager Location: Remote, United States Organization: Hummingbird As a Customer Success Manager, you will facilitate the adoption, optimization, and integration of Hummingbird with the customers’ related systems and data sources.

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Jul 21 – Customer Success Jobs

SmartKarrot

Role: Senior Customer Success Manager Location: Atlanta, US Organization: Alfresco CSM plays a key role in creating a centre of excellence around the client experience that ensures strong client relationships and retention. Drive Customer Success, retention, foster account growth and promote advocacy within your customer base.

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How an AM and PM work together in a digital agency, with Kate Vines and Kiorhte Aghoghogbe

Account Management Skills

On this episode, we’re talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam. Kate is Project Delivery Manager and Kio is Senior Digital Account Manager. So a very warm welcome Kate and Kio.

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How to Build a Land and Expand Strategy

ProlifIQ

Building strong relationships through personalized interactions, proactive customer support, and attentive account management fosters loyalty, reducing the risk of churn and increasing the likelihood of expansion. Account planning will lead to new opportunities and eventually account growth.