Account Manager Tips

AUGUST 14, 2022

What qualifications do I need to be a key account manager? Key account manager attributes Key account managers are responsible for everything to do with the customer lifecycle. From service delivery to account growth, to customer retention, and everything between. Nothing could be further from the truth.

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

SmartKarrot

APRIL 1, 2022

Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth. Maintain a revenue base by managing account retention and renewal. Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development.

Customer Success 19

Customer Success Value Proposition Stakeholders Onboarding 19

SmartKarrot

OCTOBER 5, 2023

Designing an Effective Playbook for Large-Scale Clients Developing an effective playbook for managing large-scale clients helps in driving consistent account growth and sentiment. Stakeholder Engagement Engaging with all the key stakeholders is the foundational step in creating a successful playbook.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

Account Management Skills

AUGUST 24, 2021

A reminder also that my next Account Accelerator programme starts on 23rd of September. This is a transformational programme for agency account managers and account directors to take your agency from unpredictable project revenue to more predictable account growth. I’m working toward that plan.

Account Management 98

Account Management Management Account Planning Co-Creation 98