SmartKarrot

OCTOBER 6, 2022

The key responsibility of an account manager is to retain customers and work as an intermediary for the organization’s sales team. They are responsible for growing the company’s revenue by empowering its relations with an existing customer. Who is an Account Manager? Account planning.

Account Management 10

Account Management Management Negotiation Stakeholders 10

SmartKarrot

FEBRUARY 4, 2021

Maintain a regular cadence with accounts and key stakeholders to identify churn risk to work proactively to eliminate risk factors. Identify existing customers within assigned segments and manage upsell activities to meet sales targets. Consistently meet and exceed the set Engagement & Transformational Goals.

Customer Success 10

Customer Success Logistics Customer Life Cycle Onboarding 10

SmartKarrot

JUNE 25, 2021

Drive continuous improvement programs and processes to meet customer satisfaction, develop new services opportunities. Demonstrated communication and facilitation skills, proven track record of building relationships with senior stakeholders, and ability to handle multiple priorities.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Leadership 10

SmartKarrot

MAY 19, 2020

Apply here: [link] Role: Customer Success Manager Location: Sydney, Australia Organization: Integral Ad Science Integral Ad Science is seeking an experienced Customer Success Manager who is passionate about making an impact, driving ROI for their clients, and forging high-level relationships with agencies and marketers directly.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Client Relationships 10

SmartKarrot

JUNE 11, 2021

The 15-class series has everything you need to grow your career including developing deep level account plans, creating and managing account portfolio, onboarding customers effectively, conducting business reviews for internal or external purposes, managing a customer life cycle, and tackling difficult conversations.

Customer Success 22

Customer Success Onboarding Customer Life Cycle Customer Experience 22

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Her diverse yet unique skills include customer life cycle optimization from pre-sales. Bhavika Kochhar is an Enterprise Customer Success Manager, Americas, at Algonomy.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21