Account Planning Customer Experience Customer Life Cycle Customer Value 
SmartKarrot
JULY 15, 2021
Provide leadership and direction to a high-performance customer experience team. Establish Monitor customer feedback loops to ensure customer satisfaction and optimize customer support escalations and other customer anomalies. Building intradepartmental processes that improve efficiency and customer value.
SmartKarrot
JUNE 11, 2021
The 15-class series has everything you need to grow your career including developing deep level account plans, creating and managing account portfolio, onboarding customers effectively, conducting business reviews for internal or external purposes, managing a customer life cycle, and tackling difficult conversations.
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