SmartKarrot

JULY 1, 2021

Hire, develop and retain a high-performing CS team across all target customers globally. Manage resource planning, conduct forecast meetings, QBRs and deliver regular performance and activity reports to Sales Executive leadership. Own the success of customers, including onboarding, product adoption, retention and growth.

Customer Success 10

Customer Success Account Planning Customer Experience Stakeholders 10

SmartKarrot

JULY 15, 2021

Provide leadership and direction to a high-performance customer experience team. Establish Monitor customer feedback loops to ensure customer satisfaction and optimize customer support escalations and other customer anomalies. Building intradepartmental processes that improve efficiency and customer value.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Performance Review 10

SmartKarrot

MAY 28, 2021

Customer success is made of value both monetized and non-monetized. Monetized value is when you deliver more than the client expects. Non-monetized value is when the client is not only happy with the product but also the customer experience. Proactively offer customer support. Bottom Line.

Customer Success 10

Customer Success Customer Experience Onboarding Profitability 10

SmartKarrot

JANUARY 21, 2021

Apply here: [link] Role: Director of Customer Success Location: Bengaluru, Karnataka, India Organization: Slintel As a Director of Customer Success, you will build, lead and optimize the customer success function at Slintel while partnering with Sales, Marketing and Product teams.

Customer Success 10

Customer Success Global Accounts Leadership Account Planning 10

SmartKarrot

NOVEMBER 27, 2020

Role: Customer Success Director Location: Austin, TX, United States Organization: SpyCloud As a Customer Success Director, you will be responsible for maintaining solid industry knowledge and a comprehensive understanding of SpyCloud products and services.

Customer Success 10

Customer Success Value Proposition Account Planning Onboarding 10

SmartKarrot

JUNE 16, 2021

Role: Customer Success Director Location: Waltham, MA, US Organization: Evolv Technology As a Customer Success Director, you will attract, hire, coach, and retain the highest quality customer success managers. Be the voice of the customer internally, providing feedback to all relevant departments. Apply here: [link].

Customer Success 10

Customer Success Facilitation Account Planning Customer Experience 10

SmartKarrot

JUNE 11, 2021

From the stable of The Success League, you can build a good career in customer success with this comprehensive certification. Gain the skills, tools, and knowledge required to keep and manage customers. The course aims to teach its students customer value strategies, understand customer data, increase customer longevity and loyalty.

Customer Success 22

Customer Success Onboarding Customer Life Cycle Customer Experience 22

Account Manager Tips

JULY 6, 2022

Challenge traditional supplier-customer relationships - build partnerships and contribute resources through relationships. Constructive customer participation. Create a seamless, frictionless customer experience. You need a long term planning horizon for co-creation. Clarify roles and tasks. You can do this alone.

Co-Creation 130

Co-Creation Value Proposition Account Planning Suppliers 130

SBI

NOVEMBER 7, 2019

The world’s largest enterprises — including Mazda, IWG, Robert Bosch, and Rockwell Automation — use Percolate to create a coordinated customer experience, reduce production costs, and understand marketing impact. Nancy – Click ‘custom content sections’ tab below. Account Planning. Media Contact.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20