Remove Account Planning Remove Customer Knowledge Remove Customer Success Remove Stakeholders
article thumbnail

People & Problems: The core of strategic account planning

Strategic Account Management Association

And second, while no one is immune to these challenges, the strategic account planning approaches that drive success today aren’t unique to any particular industry or business size. But how, exactly, we do that—how we build account planning motions that drive real wins—rests on the twin pillars of people and problems.

article thumbnail

Jul 06 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: Remote, Austin, TX, US Organization: People.ai As a Customer Success Director, you will build and deliver upon mutually agreed upon success plans with buy-in from customer’s sales, marketing, and operational leadership. into their sales/marketing stack.