Account Planning Customer Life Cycle Customer Value Management 
SmartKarrot
JULY 15, 2021
Responsible for optimizing customer experience operations and improving workflows with increased efficiency and productivity while keeping the customer first. Establish programs such as Customer Success Management and referral program. Building intradepartmental processes that improve efficiency and customer value.
SmartKarrot
JUNE 11, 2021
Whether you are someone venturing into customer success, or looking to enhance your career in customer success, or looking to upgrade the knowledge and skills you already have- you can do that with a customer success certification. CCSM Level 1 focusing on engaging, managing, and retaining customers.
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