Cosawi

JANUARY 29, 2024

In our more traditional groups, marketing, and sales work in locked steps but it seems that the shift to strategic account management is often missing marketing when time comes to establish its roadmap. They do this by digesting all the insight available and by connecting them with what is important to the customer.

Value Proposition 52

Value Proposition Co-Creation Marketing Account marketing 52

Arpedio

JUNE 1, 2023

Key Takeaways From SAMA 2023 Annual Conference ← Back to blog Once again, The Strategic Account Management Association (SAMA) brought together sales and strategic account management professionals from around the globe for their annual conference.

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

SBI

JULY 1, 2020

Success requires streamlined, silo-shattering processes that highlight the optimal path to revenue and enable the right high-value activities to efficiently, predictably and strategically drive growth. To uncover hidden revenue in your key accounts, focus on these 5 strategies that great companies get right. Deepen Customer Insights.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

Cosawi

FEBRUARY 27, 2023

Today, as advisors in the strategic account management space, we are surprised and disheartened to see that marketing is often not only missing at the strategic account team table but also working from an inside-out products focus, rather than an outside-in customer focus. But this is only the starting point.

Marketing 52

Marketing Suppliers Investors Account Planning 52

Mercuri International

JULY 1, 2021

Most people think that the biggest challenge for a Key Account Manager is the need to understand their account but is this all that is needed? In most cases no; a good KAM also spends time internally trying to win over the expertise and resources they need to serve their customer. Winner takes all? Johansson, E.

Key Account Management 64

Key Account Management Value Proposition Account Management Profitability 64

Cosawi

SEPTEMBER 13, 2021

They are accountable for aligning the organization to the business and strategic account planning processes, as well as connecting and aligning how the strategic accounts engage with the rest of the commercial teams in the markets and local affiliates.

Account Management 52

Account Management Leadership Account Planning Communication 52

Arpedio

MARCH 26, 2024

Post-Sales Strategy: Involves activities and processes that occur after the sale, such as customer onboarding, support, and relationship management , aimed at ensuring customer satisfaction and retention. Utilizing Account-Based Selling Tools: Invest in account-based selling tools , such as ARPEDIO.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

SBI

DECEMBER 9, 2019

Video sales apps, sales onboarding, buyer engagement, e-signature solutions, deal management, white-space analysis, reference management and more. Management Reporting. Targeting Accounts. Account Planning. Account Planning. Account Planning. Account Planning.

Account Planning 26

Account Planning Software Software Acquisition 26

SBI

OCTOBER 28, 2019

New features in the Revegy account planning platform help leading companies drive revenue. With Whitespace+, users are provided increased clarity within key accounts, which makes cross-selling and up-selling easier by showing product penetration, competitors in play and future potential. Whitespace+. Pre-created visualizations.

Account Planning 20

Account Planning Decision-making Acquisition Client Relationships 20

Cosawi

DECEMBER 28, 2021

The idea of executive engagement implies an accountable and engaged member of the account team, rather than a distant backroom player. Strategic account management is a team sport and requires cross-functional, vertical level engagement and strong accountability. Leading the organizational customer-centric culture.

Leadership 52

Leadership Co-Creation Account Management Decision-making 52

SBI

JANUARY 31, 2020

Opportunity Management. Account Planning. Revegy, the enterprise account planning platform for revenue optimization, rolled out two new features in its Fall Release: Whitespace+ and Contacts+. Account Planning. Account Planning. Account Planning. Opportunity Management.

Account Planning 29

Account Planning Digital Transformation B2B Sales 29

SBI

JANUARY 14, 2020

Account Planning. Revegy, the enterprise account planning platform for revenue optimization, rolled out two new features in its Fall Release: Whitespace+ and Contacts+. Account Planning. Join us for “From Vendor to Strategic Partner: Uncovering Insights to Generate Customer Value” webinar.

Account Planning 34

Account Planning Artificial Intelligence Sales Acquisition 34

SBI

NOVEMBER 13, 2019

Groundbreaking conversation intelligence solution, now released to general availability on desktop and mobile, transforms sales management through AI-powered performance insight. To solve this problem, many sales managers waste hundreds of hours each year listening to randomly chosen sales calls in order to find teachable moments.

Account Planning 24

Account Planning Sales Sales Management Acquisition 24

SBI

NOVEMBER 13, 2019

Qcert gives management the assurance that teams are field ready by validating that employees have a strong grasp of the critical knowledge and skills they need to excel in their position. Qcert allows managers to set a passing certification level to create a minimum knowledge threshold for success. Account Planning.

Account Planning 20

Account Planning Acquisition Organization Account Management 20

SBI

FEBRUARY 19, 2020

Event managers and sales reps are able to access their company’s content marketing portfolio when meeting with prospects in real time, and capture additional lead qualifying questions on either iPad or iPhone devices. Opportunity Management. Account Planning. Account Planning. Account Planning.

Marketing 27

Marketing Account Planning Digital Transformation CRM 27

SBI

DECEMBER 4, 2019

With Rekener, Brainshark will provide cutting-edge visibility into sales team activities, behaviors and productivity, helping customers make real connections from improved readiness to increased revenue. Account Planning. Account Planning. Account Planning. Industry News. Sales Enablement. ????Revegy,

Account Planning 29

Account Planning Acquisition Artificial Intelligence Sales 29

SmartKarrot

NOVEMBER 16, 2022

Role: Associate Director, Customer Success Location: Canberra, Australian Capital Territory, Australia Organization: Datacom As an Associate Director of Customer Success, you will have a Customer Focus– this role is supporting a large, complex customer. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

SBI

DECEMBER 4, 2019

ClearSlide is a unified sales enablement platform that delivers buyer engagement analytics, content management, and communication tools to inform every stage of the sales process. Account Planning. Account Planning. Account Planning. Account Planning. Opportunity Management.

Artificial Intelligence 26

Artificial Intelligence Account Planning Innovation Acquisition 26

SmartKarrot

DECEMBER 10, 2021

Role: Director – Customer Success Location: Nashville, TN, US (On-site) Organization: Rain Instant Pay As a Director of Customer Success, you will support the growth of the organization by recruiting, hiring, training, and coaching top talent Customer Success Managers.

Customer Success 19

Customer Success Advertising Account Planning Stakeholders 19

SBI

MAY 21, 2019

With the new Mediafly, users can continue to feel well equipped in their sales conversations, providing value to their buyers at a faster rate, helping to increase revenue and exceed quotas. Mediafly gives us the ability to design a modern sales experience customers value.”. Account Planning. Account Targeting.

Account Planning 30

Account Planning Sales Healthcare Account Management 30

SmartKarrot

JANUARY 27, 2022

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone. Identify opportunities for account growth within your managed accounts.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SBI

OCTOBER 29, 2019

The integration will provide the following benefits for joint Allego and Seismic customers: Engage customers more effectively with video: Sales teams can improve customer interactions with compelling, personalized videos easily authored in Allego and then shared via Seismic. Account Planning. Account Planning.

Account Planning 20

Account Planning Onboarding Sales Acquisition 20

SmartKarrot

MAY 19, 2022

Coordinate resource management and allocation and control activities leading a cross-functional team to ensure projects are delivered and clients are delighted. Manage a team of Customer Success Managers, enabling them to grow and achieve their targets.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

SBI

JANUARY 29, 2020

Using a modern, agile approach they can effectively bridge the gap between globally distributed teams with video collaboration tools that enable reps, managers, and SMEs to work together easily and asynchronously. Opportunity Management. Account Planning. Account Planning. Account Planning.

Account Planning 26

Account Planning Sales Digital Transformation Stakeholders 26

SmartKarrot

JULY 1, 2021

Hire, develop and retain a high-performing CS team across all target customers globally. Manage resource planning, conduct forecast meetings, QBRs and deliver regular performance and activity reports to Sales Executive leadership. Own the success of customers, including onboarding, product adoption, retention and growth.

Customer Success 10

Customer Success Account Planning Customer Experience Stakeholders 10

SmartKarrot

NOVEMBER 27, 2020

Role: Customer Success Director Location: Austin, TX, United States Organization: SpyCloud As a Customer Success Director, you will be responsible for maintaining solid industry knowledge and a comprehensive understanding of SpyCloud products and services. Identify creative solutions for strategic accounts.

Customer Success 10

Customer Success Value Proposition Account Planning Onboarding 10

SmartKarrot

JULY 15, 2021

Responsible for optimizing customer experience operations and improving workflows with increased efficiency and productivity while keeping the customer first. Establish programs such as Customer Success Management and referral program. Building intradepartmental processes that improve efficiency and customer value.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Performance Review 10

SmartKarrot

JANUARY 21, 2021

Role: Senior Director, Customer Success Enablement Location: Salt Lake City, UT, US Organization: Workday As a Senior Director of Customer Success, you will partner with Customer Success field leadership to influence Workday’s Customer Success strategy, program approach, and execution.

Customer Success 10

Customer Success Global Accounts Leadership Account Planning 10

SmartKarrot

JUNE 16, 2021

Role: Customer Success Director Location: Waltham, MA, US Organization: Evolv Technology As a Customer Success Director, you will attract, hire, coach, and retain the highest quality customer success managers. to optimize feedback loops, issue resolution time, and customer escalations. Establish and manage?relationships

Customer Success 10

Customer Success Facilitation Account Planning Customer Experience 10

SmartKarrot

JUNE 11, 2021

Whether you are someone venturing into customer success, or looking to enhance your career in customer success, or looking to upgrade the knowledge and skills you already have- you can do that with a customer success certification. CCSM Level 1 focusing on engaging, managing, and retaining customers.

Customer Success 22

Customer Success Onboarding Customer Life Cycle Customer Experience 22

Account Manager Tips

JULY 6, 2022

ne the value potential of the solution for customers. Use of knowledge management systems and learning with customers Provide value proposition for the customer's network. You need a long term planning horizon for co-creation. Bring the wider organization into your value co-creation mission.

Co-Creation 130

Co-Creation Value Proposition Account Planning Suppliers 130

SmartKarrot

MAY 28, 2021

The best way is to automate your customer success processes with a customer success tool that is designed for corporates. Streamline your account planning and keep your customers as a priority. With a tech-touch model, you can be invested in your customer relationships in a transparent manner. Bottom Line.

Customer Success 10

Customer Success Customer Experience Onboarding Profitability 10

Revegy

OCTOBER 16, 2018

While CRMs can serve as the global warehouse for customer data, they were not purpose built for KAM and they alone do not provide the actionable intelligence required to drive key accounts growth. Why CRMs Alone are not Adequate for Key Account Management. Empowers account managers to drive key account growth.

Key Account Management 40

Key Account Management Account Management CRM Management 40

SBI

NOVEMBER 4, 2019

The fully customizable mobile app also enables marketing teams to create, manage, and track the performance of this content within a single interface, allowing for greater insights into content effectiveness, better investment prioritization, and significantly reduced production costs. Account Planning. Account Planning.

Account Planning 20

Account Planning Sales Acquisition Software 20

SBI

NOVEMBER 7, 2019

Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey. Seismic , the market leader for sales enablement platforms, today announced the acquisition of Percolate, a leading marketing campaign orchestration and content management platform. Public Relations Manager, Seismic.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20