Account Strategy Customer Experience Customer Value Stakeholders 
SmartKarrot
MAY 17, 2022
Role: Director of Customer Success Location: Remote, United States Organization: Timescale As a Director of Customer Success, you will identify and implement strategic and tactical methods that constantly improve customer experience. Operationalize this strategy leading a global team of customer success professionals.
SmartKarrot
AUGUST 24, 2021
Utilize customer feedback and performance data to drive both true and perceived customer value. Monitor customer engagement and adoption trends and identify best practices to minimize churn. Identify KPIs and set-up reporting and dashboards to effectively report out on progress to key stakeholders.
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