Remove Acquisition Remove Client Relationships Remove Communication Remove Computers and Electronics
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The Art of Client Service, with Robert Solomon

Account Management Skills

I will tell you this another thing that account people sort of are a little deficient in, which is they don’t communicate as clearly concisely and as frequently as they should. I’m the owner of the client relationship, but I have no currency with which to trade to. So follow up with a second thing. Are you married?