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What is employee experience? Guide for the future of work

Zendesk

Collectively, workers are calling BS on “the way it’s always been done” in favor of flexible work and healthier work-life boundaries. In the future of work, employees are your most important stakeholders. You should not have to wait for the next performance review cycle to share feedback with an employee and vice versa.

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How AI in the workplace is helping teams do more with less

Zendesk

Though it is still in the early days, organizations should be prepared to move swiftly because the future of work is already here. Coach employees on how to improve performance: If an employee is underperforming, AI could identify areas for improvement and give helpful tips.