SmartKarrot

MARCH 10, 2022

Inspire customer experience across the company – Create a company-wide culture of customer experience. Manage customer success activities. Measure effectiveness of customer success. Reduce churn and drive new business growth through innovative practice and metrics-driven strategy.

Customer Success 19

Customer Success Customer Experience Account Growth Client Development 19

ProlifIQ

JUNE 21, 2023

Executing and Optimizing Strategic Account Management Executing and Optimizing Strategic Account Management Successful strategic account management requires a systematic and proactive approach to nurture customer relationships and drive business growth.

Account Management 52

Account Management Management Account Planning Stakeholders 52

SmartKarrot

JULY 19, 2022

Coach Account Managers on best communication practices relating to each client. Help create an Account Manager schedule when it comes to client visits, follow-ups, mailings, etc. Drive gross and net retention outcomes for your team and region from strategy development, efficient execution, and forecasting.

Customer Success 3

Customer Success Account Management Onboarding Acquisition 3

SmartKarrot

OCTOBER 5, 2023

Businesses today strive to get growth from existing accounts and, the role of Enterprise Account Management has come to the forefront in that regard. Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth.

Account Management 10

Account Management Management Value Proposition Stakeholders 10