Business Growth Client Relationships Customer Life Cycle Organization 
Arpedio
JANUARY 3, 2024
These roles may sound similar, but they come with distinct responsibilities, skill sets, and impacts on client relationship management. Understanding the Roles in Business Hierarchies The efficacy of client services within any organization relies on a well-structured business hierarchy.
SmartKarrot
MAY 18, 2022
Role: Senior Director, Customer Success Location: Remote, United States Organization: Coursera As a Senior Director of Customer Success, you will meet and exceed quarterly renewal bookings and revenue growth goals. Drive strategy of land and expand within the customer base.
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