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EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

Customer service software Vs Customer relationship management 3. Customer service software allows companies to manage various customer touchpoints and interactions across different communication channels. It offers a centralized platform for managing customer data, communication history, and service metrics.

article thumbnail

EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

Customer service software Vs Customer relationship management 3. Customer service software allows companies to manage various customer touchpoints and interactions across different communication channels. It offers a centralized platform for managing customer data, communication history, and service metrics.