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Exploring the Influence of AI on Leadership Roles – an experiment by a CEO

MDI Training

Human intuition, interpersonal skills, and the ability to solve problems creatively remain crucial, especially in situations that require empathy, emotional understanding, and complex decision-making. AI does not yet have a (co-)decision-making role. “What can humans do better?

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Top 50 Customer Success Influencers 2022

SmartKarrot

So, without further ado, here’s SmartKarrot’s Top 50 Customer Success Influencers for 2022 (presented in no particular order). He’s also the Co-Founder of Gain Grow Retain —the community for CS leaders—and CCO of Higher Logic. Jeanne’s also the Co-Founder of the Customer Experience Professionals Association. Lincoln Murphy.