article thumbnail

Top 5 Account Management Best Practices to Drive Real Customer Centricity

Revegy

SiriusDecisions defines account-based models , or account management, as representations of a strategic approach that align resources against a set of defined accounts and goals in a way that is relevant and valuable to those accounts and to sales/partners. Global Account Management.

article thumbnail

5 Ways Account Management Drives Customer Centricity

Revegy

SiriusDecisions defines account-based models , or account management, as representations of a strategic approach that align resources against a set of defined accounts and goals in a way that is relevant and valuable to those accounts and to sales/partners. Global Account Management.

article thumbnail

Jun 03 – Customer Success Jobs

SmartKarrot

Promote available content – including webinars, best practice guides, user guides, and the Sovos online portal. Drive renewal readiness through internal coordination and customer communication. Work with global accounts to drive success through initial onboarding, product adoption, retention, and identifying value-add features.