Remove Communication Remove Interpersonal Skills Remove Meetings Remove Remote Working
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Soft skills revisited – with a leadership perspective

Red Star Kim

So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. New soft skills for remote working.

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

It’s worth touching on some related skills : Facilitating Essentially, facilitation is about making communication, interaction, collaboration or learning easier. Coaches and consultants use facilitation skills. As a bridge between fee-earners and specialist marketing teams.

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The most important customer service skills for 2021

Zendesk

Communication skills. Remote work skills. Customer service software skills. Good customer service requires a mix of the right skills and customer service software that meets customers needs and sets support teams up for success. Messaging skills. Using AI as a partner.