Miller Heiman Group

OCTOBER 1, 2018

While we’ve been a leader in the sales training realm for decades, the concept of CRM has been around even longer. From where I’m sitting, the history of CRM falls into four clear evolutions: CRM 1.0. The pre-digital era of CRM kicked off in 1956, with the invention of the Rolodex. s days were numbered.

CRM 71

CRM Computers and Electronics Internet Digitalization 71

Hubspot Sales

OCTOBER 1, 2021

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. AI is becoming a key part of CRM systems.

CRM 117

CRM Innovation Computers and Electronics Supply Chain 117

Zendesk

MARCH 22, 2022

Tech sales is the process of selling technology as software, hardware, or an IT service. As a tech sales rep, you might be selling only one kind of tech product, such as a cloud CRM platform. Here’s a breakdown of the three kinds of products you might sell as a tech sales rep: Software products. Hardware products.

Computers and Electronics 98

Computers and Electronics Software Software Sales 98