SmartKarrot
JUNE 12, 2023
When necessary, create tickets, NCPs, NCSOs, and CARs in CRM or ERP for customer complaints relating to post-shipment issues. To quickly address customer issues, coordinate and work together with the customer service PM, technical engineering support, and field service teams.
SmartKarrot
MAY 18, 2022
Ensure the CRM and all GfK systems are constantly updated and maintained. Apply here: [link] Role: Customer Success Manager Location: Delhi, Delhi, India Organization: Druva As a Customer Success Manager, you will advocate for and represent the voice of the customer internally. Support and deliver Company strategy.
SmartKarrot
MAY 14, 2020
The advent of online ticketing systems made it more feasible for both the customers and companies to raise tickets and execute processes of resolving them in a more systematic and accountable way. Between 2000 to 2010: CRM, Web Channels, Mobile App .
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