Miller Heiman Group

JULY 18, 2018

How satisfied are you with the rollout and adoption of your CRM system? When we ask sales leaders this question, answers often range from “not very” to “not at all.” In our 2018 Sales Operations Optimization Study conducted by CSO Insights, only 47 percent of respondents reported adoption rates of greater than 90 percent.

CRM 51

CRM Sales Sales Leadership Decision-making 51

Brooks Group

MARCH 6, 2023

What Will Your Team Learn From Sales Training? Developing Administrative Skills In addition to sales skills, salespeople also need to have strong administrative skills. This includes customer relationship management (CRM) software, creating proposals and presentations, and handling customer complaints.

Sales Training 52

Sales Training Sales Leadership Profitability 52

Mike Kunkle

MAY 11, 2022

Includes territory planning, account planning, sales call planning, leading sales meetings, task management, using CRM, sales enablement tools, other technology tools and performance support, action planning, calendaring, project management, change management, and personal productivity practices. Sales Tech/Tools.

Co-Creation 130

Co-Creation Sales Sales Training Decision-making 130