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Jun 24 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director, Enterprise Location: New York, United States Organization: Celtra As a Customer Success Director, you will develop customer relationships enabling platform adoption and growth ensuring customers achieve full business value.

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Jan 03 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director, Enterprise Location: Remote, New York, United States Organization: Celtra As a Customer Success Director, you will develop customer relationships enabling platform adoption and growth ensuring customers achieve full business value.

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Creating a Meaningful SaaS Retention Strategy is not Rocket Science!

SmartKarrot

With the Customer Success department getting more prominence and visibility in SaaS companies, the “Customer First!” value is becoming more widespread throughout the entire organization. The idea is to prevent every loophole, right from the beginning, which can possibly cause a negative customer experience.