Tue.Feb 27, 2024

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How to Reschedule a Meeting Professionally in 2024

Hubspot Sales

I‘ve been on both sides of the “how to reschedule a meeting” dilemma. I’ve found myself scrambling to book new times with contacts, and I've received my fair share of “So sorry, but I need to reschedule,” emails — and all of those instances were handled with varying degrees of tact and professionalism. It can be tough to know how to reschedule a meeting appropriately and effectively.

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Innovative Bonus Plans That Actually Foster Employee Motivation

The Great Game of Business

Not only are all bonus plans not the same, and they don’t have to be tied to higher profits (although profits are important). Read more with our guide!

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Four Must-Have Competencies to Drive Sales in Today's B2B Landscape

FinListics Solutions

Gone are the days of cold calls and generic pitches. Today's buyers are well-informed, conducting thorough research before engaging with sales reps. This means your team needs to operate more as strategic advisors, understanding customer goals and demonstrating the tangible value your solutions bring.

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Offshoring and AI: How Cost-Cutting Fixation Can Damage Revenue and Brand Reputation

Customer Think

Both strategies require careful implementation and constant supervision! By John Goodman and Peter North, Customer Care Measurement & Consulting CCMC’s latest National Rage study found that 43% of Americans admit to having yelled at a service person, and over half reported having rage. 9% are seeking “revenge” against a company.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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How AI Is Going to Revolutionize Customer Support!

Groove HQ

Artificial Intelligence (AI) is reshaping the world at an unprecedented pace. Platforms like OpenAI and Bard are at the forefront of this movement, offering tools that amplify human potential. They enable users to generate creative content, streamline processes, and extract insights from massive data sets. These platforms have garnered significant attention due to their advanced […] The post How AI Is Going to Revolutionize Customer Support!

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The AI-powered future of CX and EX is here—let us be your guide

Zendesk

AI is radically transforming the world of customer service, and at Zendesk Relate , you’ll gain insights and best practices to lead your organization through this next wave of transformation successfully and make your business ready for AI-first service. You’ll leave with the perspective, connections, and know-how to provide more meaningful experiences, deliver automated service through next-gen digital agents that customers love, and equip your agents and admins with the knowledge to harness cu

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Five Key Sales Challenges to Overcome in 2024

Revegy

As the saying goes, “change is the only constant,” and 2023 was no exception. The market saw many problems in sales: inflation and global conflicts roiled markets, causing some companies to tighten budgets and delay expenditures. B2B sellers often faced friction in the buying process, forcing them to cede more control to buyers, increase transparency […] The post Five Key Sales Challenges to Overcome in 2024 appeared first on Revegy.

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8 Key Steps to Successfully Implement Your Company’s Strategic Plan

Aepiphanni

Dive into the essential steps required to seamlessly execute your company’s strategic plan. Despite the allure of a step-by-step manual, strategic implementation is nuanced, varying with each organization's culture and goals. Learn how to align your team, cultivate a winning mindset, and leverage support networks for success. Explore these eight key strategies to propel your company towards sustainable growth.

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Learning From Failure With The CEO Of Celebrity Cruises, Lisa Lutoff-Perlo

Strategic Planning and Management Insights

Lisa Lutoff-Perlo talks about her trailblazing career journey in a male-dominated industry and talks about the power of learning from failure.

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The Art of Relationship Selling: Building Bridges for Sustainable Success

Arpedio

In today’s rapidly evolving business landscape, sales strategies that focus solely on transactions are becoming increasingly outdated. As businesses strive to differentiate themselves and establish long-term success, the concept of relationship selling has emerged as a critical component of sales excellence. In this blog post, we will delve into the principles, strategies, and benefits of relationship selling, exploring how it can drive sustainable business growth and foster enduring custo

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.