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Jun 03 – Customer Success Jobs

SmartKarrot

Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Develop and facilitate Engagement Plans, including coordinating resources for training and projects to improve adoption. Facilitate escalation management and issue resolution.

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Sep 14 – Customer Success Jobs

SmartKarrot

Facilitate performance reviews and coaching sessions, encouraging team members to continuously grow. Work with global accounts to drive success through initial onboarding, product adoption, retention, and identifying value-add features.