2004 Communication Key Account Management Management 
Account Manager Tips
MARCH 23, 2021
Portrait Software became a key account, and within 18 months, that partnership led to winning the larger Pitney Bowes business. Which is why key account management is so important. So be ruthless when selecting key accounts if you want a return on investment (or hire more account managers.)
KAMCast
APRIL 15, 2021
Perhaps a clash in communications style, working preferences, belief systems, values or motivational needs? WHILE YOU LISTEN, ASK YOURSELF THESE QUESTIONS: How do you feel about the way you are currently managing the generation gaps on your teams and with your most important clients? Do you know which generation you fall in to?
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