3 essential customer service tips that SaaS startups need to know
Zendesk
AUGUST 4, 2021
The year was 2006. The aftermath of the burst dot com bubble left a sour taste in investorsβ mouths. Informal communication and decision-making processes are no longer effective. βIs SaaS the next big thing?β asked Eric Knorr in a piece for InfoWorld. Stand out from the competition.
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