Why Your Organisation Needs A Customer Crisis Plan
Jermaine Edwards
APRIL 3, 2020
Many organisations saw this in 2008, 2011 and now 2020. This doesn’t mean it will be easy nor will you not have to make tough decisions. It just means the effort and tough decisions will be worthwhile. Selecting the right team and identifying those resources makes a big difference. Two – VUCA Decision Making.
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