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Is Your CRM Data-Driven or a Data Dump?

Miller Heiman Group

Ostensibly designed to help sellers close more deals, in many organizations, the CRM is just another administrative task on a salesperson’s already crowded plate. It’s a way for sales managers to monitor deal status that adds little, if any, value to their selling activities. But this approach to CRM is changing.

CRM 113
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Three Key Skills to Distinguish Sellers from Sales Managers

Miller Heiman Group

The role of a sales manager may be the hardest job in sales. While coaching your team to sales success, your responsibilities include recruiting new talent and meeting the needs of key customers, all while collaborating with internal stakeholders such as marketing, product management and executives. Conclusion.

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The Missing Link Between Your CRM Investment and Sales Performance

Miller Heiman Group

How satisfied are you with the rollout and adoption of your CRM system? When we ask sales leaders this question, answers often range from “not very” to “not at all.” In our 2018 Sales Operations Optimization Study conducted by CSO Insights, only 47 percent of respondents reported adoption rates of greater than 90 percent.

CRM 51
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Five Long-Term Sales Trends From the LinkedIn State of Sales Project

Miller Heiman Group

LinkedIn and Korn Ferry recently took a deep dive into the impact of the coronavirus on sales organizations. Sales Technology Is Playing a Transformational Role. This continues a trend that has been building for some time: the average sales organization is already using 10 tools and planning to add four more.

Sales 85
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How to Get the Most Out of Your Existing Technology Stack

Miller Heiman Group

The CSO Insights 2018 Sales Operations Optimization Study showed that companies actively invest in 25 different types of sales technologies, and the average sales organization uses 10 tools and plans to add four more in 2019. Take the Sales Performance Meter. Your sales team hasn’t fully adopted your CRM.

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Use It or Lose It: Improve Your Sales Forecasting

Miller Heiman Group

A sales forecast is only as good as the processes and data that support it. In its 2018 Sales Operations Optimization Study , CSO Insights found that companies with a formal, structured forecasting review process increased their win rates of forecast deals by 25%, compared to organizations that did not.

CRM 56
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Five Fabulous Tips for Winning at Sales Enablement in Midsize Organizations

Miller Heiman Group

Taking the time to organize content in a meaningful way that organizes content the way salespeople need it organized can significantly speed up the sales process, accelerate opportunity conversions and keep conversations between reps and prospects valuable. percent win rate , while sales teams that did not have such organization had a 45.6