2021 Customer Success Future of Work Software 
Zendesk
MARCH 4, 2021
That may differ from a standard help desk, which is a centralized team within a company that serves employees or customers en masse, using a software product to organize conversations. What internal help desk buyers want in 2021. Mechele Neeley-Scholis, VP, Head of Global HR Business Partnering, Zendesk.
SmartKarrot
JANUARY 5, 2022
Thanks to the untiring zeal of its passionate community, Customer Success has grown to become the phenomenal force that it is today. Here’s our Top 50 Customer Success Influencers list for 2022 celebrating the inspiring visionaries and trailblazers who are helping shape the field and its future evolution.
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