Red Star Kim

FEBRUARY 15, 2024

Coaching qualifications are explored here: Coaching and consulting skills for M&BD workshop (November 2021) (kimtasso.com). It’s worth touching on some related skills : Facilitating Essentially, facilitation is about making communication, interaction, collaboration or learning easier.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

NOVEMBER 8, 2022

So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. New soft skills for remote working.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Zendesk

APRIL 26, 2021

While the importance of good customer service isn’t under question, the skills support teams need to make it happen often is. Working across channels. Communication skills. Remote work skills. Customer service software skills. Giving and receiving feedback. Data centricity.

Interpersonal Skills 98

Interpersonal Skills Software Software Remote Working 98