Remove 2021 Remove Emotional Intelligence Remove Future of Work Remove Leadership
article thumbnail

Soft skills revisited – with a leadership perspective

Red Star Kim

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. The shift to remote working during lockdown drove the need to develop several new soft skills. Its four categories were cognitive, digital, self-leadership and interpersonal. Digital body language.

article thumbnail

Top 50 Customer Success Influencers 2022

SmartKarrot

Here’s our Top 50 Customer Success Influencers list for 2022 celebrating the inspiring visionaries and trailblazers who are helping shape the field and its future evolution. His seminal thought-leadership continues to inform and inspire generations of customer success professionals around the globe. Rick Adams. Irit Eizips. Nils Vinje.