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Interpersonal Skills Co-Creation Investors Remote Working Business Growth Client Relationships Leadership Negotiation Communication Onboarding More Related Topics >
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Soft skills revisited – with a leadership perspective

Red Star Kim

NOVEMBER 8, 2022

The shift to remote working during lockdown drove the need to develop several new soft skills. For those who remain predominantly in remote working mode, there was another great book released with a bang in 2021: Erica Dhawan’s “ Digital Body Language – How to build trust and connection no matter the distance”.

Leadership 100
Leadership Emotional Intelligence Remote Working Digitalization 100
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Top 50 Customer Success Influencers 2022

SmartKarrot

JANUARY 5, 2022

Bill Cushard is the Executive Director & Global Head of the Future of Work and Customer Education Practices at Service Rocket. Aside from that, the one quality that makes her shine as CS influencers is her emotional intelligence. Bill Cushard. She Co-Founded CS Insider , CS Ladies , and CS Raving Fan Bookclub.

Customer Success 23
Customer Success Co-Creation Investors Emotional Intelligence 23
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