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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. AI is becoming a key part of CRM systems.

CRM 117
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Top CRM trends

Insightly

Customer experience (CX) and satisfaction are some of the driving forces behind modern business success. To meet customer-centric goals, new CRM tools with greater precision are being developed. billion in 2022. Data generated from these solutions is used to increase customer satisfaction and retention.

CRM 52
article thumbnail

Top CRM trends

Insightly

Customer experience (CX) and satisfaction are some of the driving forces behind modern business success. To meet customer-centric goals, new CRM tools with greater precision are being developed. billion in 2022. Data generated from these solutions is used to increase customer satisfaction and retention.

CRM 52