article thumbnail

Soft skills revisited – with a leadership perspective

Red Star Kim

The shift to remote working during lockdown drove the need to develop several new soft skills. Great Networking – The art and practice of building authentic professional relationships” by Alisa Grafton appeared earlier in 2022 and does a fantastic job of persuading young lawyers to get out there and start connecting.

article thumbnail

Top 50 Customer Success Influencers 2022

SmartKarrot

Here’s our Top 50 Customer Success Influencers list for 2022 celebrating the inspiring visionaries and trailblazers who are helping shape the field and its future evolution. So, without further ado, here’s SmartKarrot’s Top 50 Customer Success Influencers for 2022 (presented in no particular order). Lincoln Murphy. Bill Cushard.