article thumbnail

What is employee experience? Guide for the future of work

Zendesk

Collectively, workers are calling BS on “the way it’s always been done” in favor of flexible work and healthier work-life boundaries. In the future of work, employees are your most important stakeholders. — Morning Brew (@MorningBrew) July 5, 2022. — Nate Brown (@CustomerIsFirst) June 21, 2022.

article thumbnail

Employee experience journey mapping: A step-by-step guide

Zendesk

In April 2022, a staggering 6 million American workers quit their jobs as part of the Great Resignation, according to the U.S. Learn about your current employee experience by reviewing managers’ performance reviews and team members’ satisfaction survey responses. Bureau of Labor Statistics. That’s up from 5.7