2023 Cybersecurity Finance Prioritization 
Zendesk
OCTOBER 9, 2023
According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. Algorithmic discrimination protections: AI algorithms should prioritize fairness and equity and must not contribute to discrimination in any way.
Apptivo
OCTOBER 11, 2023
In 2023, a new set of tools emerged as game-changers. Security measures With increasing cybersecurity threats, it’s essential that your chosen software has robust security protocols to protect sensitive customer and company data. To tackle these challenges, sales professionals need the right tools.
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