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Unlocking the Future of Value Stream Management: 5 Key Insights from VSMC’s 2023 Report

Planview

The State of Value Stream Management Report 2023 , in particular, stands out due to its inclusivity, drawing data from respondents across various organizational sizes, ranging from nimble startups with 1-99 employees to massive enterprises boasting 50,000+ personnel.

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2023’s Top 10 Insightly CRM Integrations

Insightly

One key takeaway from 2023 is that CRM systems should not operate in isolation. This includes tools for email, marketing automation, finance, project management, and customer support. Let’s explore some of the most loved Insightly CRM integrations from 2023.

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10 Best Tools To Increase Sales Productivity in 2023

Apptivo

In 2023, a new set of tools emerged as game-changers. serves diverse sectors across 25 countries, including finance, telecom, manufacturing, retail, and government, catering to the strategic needs of organizations worldwide. To tackle these challenges, sales professionals need the right tools.

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Research update on the most in-demand soft skills

Red Star Kim

LinkedIn in-demand soft skills for 2023 In February 2023 The Most In-Demand Skills for 2023 | LinkedIn argued: “Global talent shortages have reached a 16-year high, as 75% of employers can’t find the talent they need with the right blend of technical and soft skills”.

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Your MarTech Stack: six changes to expect in 2024

Insightly

To help you answer this question, Ascend2 and Insightly fielded The Future of Martech 2024 survey in September, 2023. 2024 change #1: Apps will incorporate more AI for you The first takeaway for 2023 is about, of course, AI. AI caused a panic in 2023, but we’ll see a change in 2024. Not all of them. In 2021, it was 6.8

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Enhancing the agent experience with Tymeshift’s newest features

Zendesk

As such, we acquired Tymeshift in June 2023 to give organizations using Zendesk an easier way to manage their teams. Managers can also prioritize workstreams to ensure the right work is addressed in cases of over or understaffing. With the bulk editing feature, managers can adjust, delete, or generate schedules.

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Avoid these 3 generative AI pitfalls—and what to do instead, according to IT leaders

Zendesk

Even beyond technology, generative AI is asserting itself in finance, pharmaceuticals, and art. In 2023, these brands embraced the possibilities of generative AI Companies have had a year to experiment with generative AI, with many finding ways to simplify their customer journeys and personalize the customer experience.