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Unlocking the Future of Value Stream Management: 5 Key Insights from VSMC’s 2023 Report

Planview

The State of Value Stream Management Report 2023 , in particular, stands out due to its inclusivity, drawing data from respondents across various organizational sizes, ranging from nimble startups with 1-99 employees to massive enterprises boasting 50,000+ personnel.

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Research update on the most in-demand soft skills

Red Star Kim

LinkedIn in-demand soft skills for 2023 In February 2023 The Most In-Demand Skills for 2023 | LinkedIn argued: “Global talent shortages have reached a 16-year high, as 75% of employers can’t find the talent they need with the right blend of technical and soft skills”.

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2023’s Top 10 Insightly CRM Integrations

Insightly

One key takeaway from 2023 is that CRM systems should not operate in isolation. Integrations are vital to modern CRM systems as they enhance data management, improve efficiency, personalize customer experiences, support data-driven decisions, provide scalability, and foster collaboration.

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7 Mundane Sales Tasks You Can Skip with AI [& How to Do It]

Hubspot Sales

If these tasks make you groan inside (or out loud), you aren’t alone. Of sales professionals, 60% say AI tools are important to their overall sales strategy, and 71% say AI has impacted how they plan to sell in 2023. Have several friends or coworkers book a test meeting with you to make sure it’s set up correctly.

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Ethics of AI in CX

Zendesk

According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. Algorithmic discrimination protections: AI algorithms should prioritize fairness and equity and must not contribute to discrimination in any way.

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Affordable Housing Plans in Local Government: Example Plans, Performance Measures, and Dashboards

Envisio

According to the National Low Income Housing Commission, in a report published in 2023 , in the United States, there is a deficit of 7.3 A safe place to call home is a major catalyst for improved health, education, and employment outcomes, making it a linchpin for the overall well-being of a community.

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Artificial Intelligence (AI) in CRM- A New Era of business Transformation

Apptivo

How to Make the Most of AI in CRM 2. Why do Artificial Intelligence and CRM make the best pair? AI’s effect is broad, from healthcare and finance to manufacturing and entertainment, and it is revolutionizing the way we operate. Why do Artificial Intelligence and CRM make the best pair?