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10 Best Tools To Increase Sales Productivity in 2023

Apptivo

In 2023, a new set of tools emerged as game-changers. Security measures With increasing cybersecurity threats, it’s essential that your chosen software has robust security protocols to protect sensitive customer and company data. To tackle these challenges, sales professionals need the right tools.

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Customer data privacy: A CX guide for 2024

Zendesk

So when it comes to managing customer data , prioritizing customer data privacy is mandatory. When businesses don’t prioritize customer data privacy, there’s a risk of exposing private information to people or entities consumers had no intention of sharing their data with. This also applies to your organization’s cybersecurity.

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Why Protecting Your Customer’s Information Is Crucial And How To Achieve It?

Apptivo

To wrap up In the last several years there has been a rise in the overall digitization of working and living, which has led to a rise in cybersecurity issues as well. According to a poll conducted in 2020 by a data privacy firm , 93% of Americans would switch to a business that prioritizes privacy if given a chance.

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Ethics of AI in CX

Zendesk

According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. Algorithmic discrimination protections: AI algorithms should prioritize fairness and equity and must not contribute to discrimination in any way.

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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

Furthermore, we’ve interviewed leading sales teams to collect 11 AI sales predictions that you should watch in 2023. In our “2023 Sales Trends” report, we asked sales professionals how much revenue they get from upselling. Let’s jump to the nitty-gritty. AI-powered virtual sales assistants take low-level tasks away from salespeople.

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Top 10 Trends for Enterprise SaaS in 2022

SmartKarrot

SaaS spending across companies of varying operational sizes is expected to reach a value of $500 billion by the year 2023. billion by the year 2023. Prioritization of Customer Experiences. The global public cloud service industry is expected to reach a market value of approximately $623.3