Zendesk

JANUARY 18, 2024

So when it comes to managing customer data , prioritizing customer data privacy is mandatory. When businesses don’t prioritize customer data privacy, there’s a risk of exposing private information to people or entities consumers had no intention of sharing their data with. This also applies to your organization’s cybersecurity.

Cybersecurity 52

Cybersecurity Prioritization Software Software 52

Apptivo

APRIL 17, 2023

To wrap up In the last several years there has been a rise in the overall digitization of working and living, which has led to a rise in cybersecurity issues as well. According to a poll conducted in 2020 by a data privacy firm , 93% of Americans would switch to a business that prioritizes privacy if given a chance.

Cybersecurity 52

Cybersecurity Government eCommerce Digitalization 52

Hubspot Sales

AUGUST 30, 2023

Furthermore, we’ve interviewed leading sales teams to collect 11 AI sales predictions that you should watch in 2023. In our “2023 Sales Trends” report, we asked sales professionals how much revenue they get from upselling. Let’s jump to the nitty-gritty. AI-powered virtual sales assistants take low-level tasks away from salespeople.

Decision-making 91

Decision-making Sales Profitability Artificial Intelligence 91

Zendesk

OCTOBER 9, 2023

According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. Algorithmic discrimination protections: AI algorithms should prioritize fairness and equity and must not contribute to discrimination in any way.

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52