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System review: CogniClick for instant, personalised research reports using AI

Red Star Kim

CogniClick is a nifty system (backed by an expert team) to enable you to conduct fast, quick polls and pulse surveys amongst your clients and stakeholders and to also develop maturity assessments and similar thought leadership content.

Banking 130
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Be more strategic – A metaphor: Analyse, join and align the dots

Red Star Kim

Be more strategic – A metaphor: Analyse, join and align the dots Be more strategic – A metaphor: Analyse, join and align the dots At the start of the session we talked about what strategic means to us and how we explain the need for strategy to our internal stakeholders. How would you describe strategy to stakeholders?

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Why Protecting Your Customer’s Information Is Crucial And How To Achieve It?

Apptivo

To wrap up In the last several years there has been a rise in the overall digitization of working and living, which has led to a rise in cybersecurity issues as well. A complete cybersecurity strategy is required to ensure the safety of your data. How can customer data protection be done? According to research , hackers make $1.5

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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

Furthermore, we’ve interviewed leading sales teams to collect 11 AI sales predictions that you should watch in 2023. In our “2023 Sales Trends” report, we asked sales professionals how much revenue they get from upselling. Let’s jump to the nitty-gritty. AI-powered virtual sales assistants take low-level tasks away from salespeople.

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Ethics of AI in CX

Zendesk

According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. Research any AI technology before you use it to ensure it provides sufficient cybersecurity measures (depending on where you operate).

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Campaigns, thought leadership and project management – Early engagement, scoping and risk management

Red Star Kim

In the 2023 Annual International Marketing Benchmark – PM Forum and Meridian West (kimtasso.com) client Experience (CX) and thought leadership remained top business development priorities. What Is Project Risk Management? What were the main takeaways for delegates?

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Customer data privacy: A CX guide for 2024

Zendesk

83% of CX leaders say data protection and cybersecurity are top priorities in their customer service strategies. This also applies to your organization’s cybersecurity. Implement a transparent data privacy policy Before collecting customer data, create a transparent data privacy policy and share it with all relevant stakeholders.