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Cybersecurity best practices to empower your team

Zendesk

It’s Cybersecurity Awareness Month! According to the Cisco Cybersecurity Report Series 2020 , 40 percent of organizations suffer from cybersecurity fatigue—defined as virtually giving up on proactively defending themselves against malicious actors. Make security a priority. Staying ahead of the threat landscape is challenging.

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Customer data privacy: A CX guide for 2024

Zendesk

So when it comes to managing customer data , prioritizing customer data privacy is mandatory. When businesses don’t prioritize customer data privacy, there’s a risk of exposing private information to people or entities consumers had no intention of sharing their data with. This also applies to your organization’s cybersecurity.

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3 Key Risks for IoMT Product Development

Planview

In this article, we’ll discuss the growing and rapidly evolving IoMT market and how manufacturers can effectively manage three critical risks when prioritizing IoMT innovations. But more importantly, they need to prioritize patient safety, regulatory compliance, and speed-to-market. Cybersecurity.

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Report: IT leaders tackle new challenges with security, AI & CX

Zendesk

We published our research in a report detailing the three top areas IT leaders are prioritizing along with strategic recommendations on how to realize these changes in order to stay ahead. Businesses should increase their investment in data privacy and security over the long term to build trust between their employees, customers, and tools.

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Why Protecting Your Customer’s Information Is Crucial And How To Achieve It?

Apptivo

To wrap up In the last several years there has been a rise in the overall digitization of working and living, which has led to a rise in cybersecurity issues as well. According to a poll conducted in 2020 by a data privacy firm , 93% of Americans would switch to a business that prioritizes privacy if given a chance.

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The AI Framework for Business Transformation

OnStrategyHQ

How will you mitigate cybersecurity risks? Step 3: Establish AI governance structure to protect cybersecurity. Pro Tip: It’s best to have an AI expert in the room as you identify and prioritize these opportunities. Step 2: Answer these questions to prioritize your opportunities.

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Ethics of AI in CX

Zendesk

But as we know, “With great power comes great responsibility”—businesses and individuals must commit to prioritizing the ethics of AI in CX to create a safe and positive experience for all. Whether at a national or organizational level, prioritizing AI ethics can help ensure the safety of businesses and individuals.