Top CRM trends
Insightly
MARCH 11, 2024
So, here are the top CRM trends for 2024. Artificial Intelligence (AI) Of course AI tops the list of 2024 CRM trends. Workflow automation Automation-enabled self-service is another emerging trend in 2024. This extends to email communications as well, and once set up, these require little to no effort on the part of employees.
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