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Workforce optimization: The ultimate guide for 2024

Zendesk

MARCH 7, 2024

WFO intertwines performance data, emerging technologies, and coaching to help employees, departments, and businesses operate at peak performance. On one side, a capable workforce is always available to meet consumer demand. When prioritizing the customer, you’ll naturally make the best operational decisions for your business.

Prioritization 52
Prioritization Profitability Customer Experience Decision-making 52
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What is employee experience management? Best practices + benefits

Zendesk

APRIL 14, 2023

EX managers often work closely with human resource management to cover performance reviews and decide on employee perks. Enacting changes to improve as needed Once you identify the touchpoints causing the most challenges in your organization, you can start making informed changes.

Management 52
Management Onboarding Communication Meetings 52
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