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Top CRM trends

Insightly

billion by 2025. One of the main purposes of connecting the physical and digital worlds is the exchange of information. ” This is because the technologies and strategies that CRM applications support contribute directly to new customer acquisition and retention, gross margin growth, and a healthy return on investment.

CRM 52
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Top CRM trends for 2021

Insightly

In 2019, it was estimated that 93% of enterprises had adopted IoT technologies and by the year 2025, there are expected to be over 64 billion IoT devices worldwide. One of the main purposes of connecting the physical and digital worlds is the exchange of information. Cybersecurity scanners. GPS systems. Smart appliances.

CRM 98