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ERP vs. CRM: What’s the difference?

Zendesk

You’ve likely seen terms like ERP and CRM floating around, but the specifics of each are as unclear as cloudy broth. Make no mistake, though—ERPs and CRMs are key for sales teams. billion by 2026 , while the global CRM market size is estimated to reach $96.5 billion by 2028. billion by 2028. What is a CRM?

CRM 59
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Robust Field Service Management Using Help Desk Software

Apptivo

billion in 2028 at a CAGR of 13.9% The most common industries that use FSM are in maintenance, commercial and domestic cleaning, civil engineering, healthcare, construction, utility servicing, white goods service, agriculture, hospitality, and more. billion in 2021 to $8.06 in forecast period.