Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
Statistics say that as much as 60% higher profits generate by companies that prioritize the customer experience. The advent of artificial intelligence has intensified the ease to achieve greater customer success. To draft a rich knowledge bank that is adaptive to all could be tough as it is time-taking and comprehensive.
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